Return Policy

RETURN BY COURIER MODE

Returns and exchanges must be made within the guidelines in our Return Policy. All returns will be credited to the original form of payment. Your Debit / Credit card / Net Banking / PayPal account will be credited upon processing of the returned item(s), and the credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing.

Please use the original shipping box and packing materials.

We will deduct Rs.200 (for domestic delivery) from your order refund for return postage if the same is borne by chanderisarees.co.in, If you pay the return postage yourself, you will not be charged a fee. The Rs.200 fee does not apply to gift returns from a gift recipient. Original shipping charges are not refundable. You will receive an e-mail notification upon the completion of return processing. In case of International returns if package reaches chanderisarees.co.in and we incur a cost then it will be deducted from the return settlement amount.

Please allow 10 to 12 business days for us to receive and process your return or exchange.

Please take the package to your postal carrier and mail it to the following address:


This address can only be used to return items purchased at chanderisarees.co.in

RETURNING A GIFT

Gift recipients who return an item and do not want an exchange will be issued a chanderisarees.co.in coupon code. You will receive an e-mail notification once we receive the return package which will explain how you can redeem the coupon code in your next online purchase at chanderisarees.co.in

Please allow 10 to 12 business days for us to receive and process your return or exchange.

CHANGES TO ORDERS

Because your order is processed as quickly as possible, in case it has been shipped we will be unable to modify or cancel your order once it is received in our system. In case of any queries do contact our chanderisarees.co.in Customer Support Team between 10:00 AM to 8:00 PM IST at +919617190269 or e-mail us at Support@chanderisarees.co.in